Shipping & Returns

Shipping Policy:

 

Shipping Locations: We offer shipping services within the United States and International.

Shipping Methods and Timeframe: We use USPS, UPS, or Fedex. For domestic orders within the United States, the estimated delivery time is 2-5 business days for both shipping methods. International delivery times may vary depending on the destination and customs clearance. We use USPS, UPS, or Fedex.

Shipping Fees: We are delighted to offer free shipping on all orders, regardless of the destination or order value!

Tracking Numbers: To ensure transparency and allow you to monitor your package's progress, all shipped orders come with a unique tracking number. Once your order is dispatched, you will receive an email containing the tracking information.

Lost or Damaged Packages: In the unlikely event that your package is lost or damaged during transit, please notify our customer support team immediately at support@solananutrition.com. We will initiate a thorough investigation and work closely with the shipping carrier to resolve the issue promptly. Rest assured, we strive to ensure your satisfaction and will make every effort to provide a suitable resolution. Please inspect your order upon reception and contact us immediately if the item is damaged so that we can evaluate the issue and make it right.

 

 

Returns and Refunds Policy:

Refund Eligibility: We understand that customer satisfaction is of utmost importance. If your item did not arrive or you are unsatisfied with your purchase, you are eligible for a refund. Please note that due to the nature of our supplement product, only unopened items can be returned.

Return Timeframe: To initiate a refund or return, please contact our customer support team at support@solananutrition.com within 30 days of receiving your order. To assist you promptly, kindly include your order number, reason for the return, and any relevant details in your email.

Exchanges
The fastest way to ensure you get what you want is to contact us at support@solananutrition.com and once the return/refund is accepted, we will sure you get a new item!

Return Shipping: We value your convenience and strive to offer a hassle-free return experience. Therefore, we will cover the cost of return shipping for eligible returns. Our responsive customer support team will provide you with clear instructions on how to proceed with the return process, including the necessary shipping labels or documentation.

Refund Process: Once we receive the returned item in its original, unopened condition, we will initiate the refund process. Refunds will be issued through the original payment method used for the purchase. Please allow 10 business days for the refund to be processed and reflected in your account. In exceptional cases, such as unforeseen delays or technical difficulties, the refund process may take longer. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@solananutrition.com.

Opened Products: As a provider of premium yoga supplements, we prioritize your health and safety. For this reason, opened products cannot be returned for hygiene and quality control purposes. However, if you encounter any issues or concerns with an opened product, please contact our customer support team, and we will work with you to find an appropriate solution.

 

Please note that this shipping and returns policy is subject to periodic review and updates. We recommend reviewing the policy on our website regularly to stay informed about any changes. If you have any further questions or require assistance, please do not hesitate to contact our customer support team at support@solananutrition.com.

 

We sincerely appreciate your business and look forward to serving your yoga supplement needs with the utmost professionalism and care!

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*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Please seek advice from a healthcare professional before consuming any of our products. The information providing on this website is for general informational purposes only and should not be taken as medical advice.

2023 SOLANA NUTRITION. All rights reserved.

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Join our mailing list for a dose of wellness and exclusive offers delivered straight to your inbox.

Instagram logo
Facebook logo
TikTok logo

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Please seek advice from a healthcare professional before consuming any of our products. The information providing on this website is for general informational purposes only and should not be taken as medical advice.

2023 SOLANA NUTRITION. All rights reserved.